When I tell people about my work in business mediation and facilitation, I am asked the same question "Don't you find it stressful to be in the middle of disagreements and conflict?" Although it is demanding, it is very rewarding to see people overcome the problem they are facing by finding a solution that works for them.

I am also asked if I am a lawyer. I am an experienced mediator, facilitator and Certified Management Consultant governed by a Code of Conduct. I am involved where the parties would like to be able to talk to each other after the matter is settled or need to continue working together; it is not strictly a matter of law, and who is right or wrong. The parties prefer to determine the outcome, rather than having someone else decide for them. Read about me in the National Post.

Another question I am asked is: "How do you do what you do?" The answer is this.....it's who I am - it's just what I do. I am a natural problem solver, who is known for giving sensible advice. I am always looking at options and doing risk assessments. I have an ability to solve complex problems with a practical, common sense approach. People tell me that I'm sincere, objective, thorough and very fast. Read more about how I do it.

As an executive recruiter for information technology management talent, I gained an indepth understanding of people - their roles, responsibilities, drivers and effectiveness. As I worked in this setting, I was frequently asked for advice. As a result, I developed Consequential Analysis®, an approach designed to help individuals, project teams and management groups maximize their decision-making effectiveness in times of dispute, conflict or change.

Using this approach, I have successfully conducted and managed consulting assignments in the areas of business mediation, dispute resolution, risk identification and assessment, strategy reformulation, and executive assessment and development. Clients that have worked with me tell me that I take our discussions to a new plane where key and critical issues can be discussed confidentially and resolved.

Prior to establishing my firm, I worked for Coopers & Lybrand in Toronto, Ontario, Canada (now PricewaterhouseCoopers) and was a partner in a Toronto based boutique consulting firm. The early part of my career was spent in Montreal where I grew up.

If you are struggling with an important issue, you will benefit from my services. I can be reached at 416-410-3311 for a strictly confidential no obligation initial discussion.

Professional Designation
Certified Management Consultant (CMC)

Education
Master of Business Administration, Concordia University
Bachelor of Commerce, McGill University

Courses
Mediation Skills Training, Conflict Mediation Services of Downsview

Expertise
Business Mediation
Dispute Resolution
Risk Identification, Assessment and Mitigation
Strategy Reformulation
Advising and Coaching - after the dispute or conflict is resolved
Management Assessment, Selection & Recruitment

Media Coverage

National Post newspaper, Published: Saturday, March 17, 2007
When Partners Divorce: In the context of the dispute at One King Street West between David Mirvish and Harry Stinson,an article by Karen Mazurkewich appeared in the Financial Post Weekend section of the National Post newspaper. The article mentions the work I completed with a group of business partners.

Articles

Keeping Your Cool in Times of Conflict, CONTACT, April 2004

Outsourcing Report: Managing the Relationship, Canadian Facility Management& Design, July 2004.
Like a Locomotive: Whether you work for a user or provider of services, you must know how to resolve the conflicts that can result in crashes.

Presentations & Workshops

Canadian Facility Design Expo and Conference - Successful Outsourcing for Facilities: Panel Member for The Outsourcing Institute

Best Practice Contract Performance Management - International Association of Contract and Commercial Managers (IACCM) - How to Ensure Contract Success through Effective Risk Management and Consequential Analysis®

George Brown College - Decision Making

Higher Top Talent Institute, Toronto Chapter, The Decision Making Process

Project Management Institute, Southern Ontario Chapter - The Decision Making Process
 
Value Added Resellers, Net Profit Retreat, "Decision Gridlock"

Business Development Bank of Canada, Knowledge Cafe, "Minimizing Risk"

Associations and Community Service

CMC-Canada

Richmond Hill Chamber of Commerce

Canadian Jewish Congress, Ontario Division