I understand that are facing serious business or
organizational issues which are impacting overall results. During these
difficult times, it is hard to imagine that things can get
better, that there is a solution to the problem or that anything can help. Before I agree to work on the problem, I seek answers to
the following questions:
Do
the parties acknowledge that there is an issue?
Do
they have a willingness to consider moving away from the
status quo?
If you answered yes to these questions, it makes sense for us to talk. There is no obligation associated
with this initial brief telephone consultation. Once I am comfortable
that the climate is right, I am willing to take on
the assignment. At that point, I quote a fixed fee to do the work.
The fee is based on the number of people primarily involved in the dispute or conflict. A fixed fee is established so that you are not concerned
that the meter is running and that professional fees are open-ended. There are no surprises. Half of the fee is invoiced before the commencement of work; the balance is due upon completion. Once the fee is established, we get to work on solving the problem - without worrying about how much time we are spending or how much the process will cost.
All fees are subject to change without notice. Canadian 5% GST applies. Travel expenses outside of the Greater Toronto Area are billed at cost.
Should you incur costs to resolve the dispute?
"Sometimes the situation is only a problem because it is looked at in a certain way. Looked at in another
way, the right course of action may be so obvious that the problem no longer exists."Edward de Bono
Conflict has hidden costs. Disputes distract those involved and impact their productivity and
day to day lives. You may observe any one or more of the following:
Employee turnover
Reduction of sales
Rumours in the marketplace
Personal stress
Breakdown in trust and communication
Drop in customer satisfaction
In many cases, people wait until the problem is unbearable to finally seek assistance. I look forward to helping you "see" how the problem can be resolved so that everyone can move forward.
Please
call Michael Marmur at 416-410-3311 for
a telephone consultation
