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I understand that you may be experiencing serious business or
organizational issues, likely impacting results. During these
difficult times, it is hard to imagine that things can get
better, that there is a solution to the problem or that any
process can help.
Before I agree to assist in solving the problem, I seek answers to
the following questions:
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Do
the parties acknowledge that there is an issue? |
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Do
they have a willingness to consider moving away from the
status quo? |
There is no obligation associated
with this initial brief telephone consultation. Once I am comfortable
that the climate is right, then I am willing to take on
the assignment. At that point, I quote a fixed fee to do
the work.
The
fee is based on the number
of people primarily involved in the dispute or conflict. A
fixed fee is established so that clients are not concerned
that the meter is running and that professional fees are
open-ended. There are no surprises. Half of the
fee is invoiced before the commencement of work; the balance
is due upon completion. Once the fee is established, we get to work on solving the problem - without worrying about how much time we are spending or how much the process will cost.
In some cases an hourly or daily rate is preferred to a project fee, therefore the following rates are available.
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Telephone consultation; $150/hour |
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In person consultation: $900/half day |
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In person consultation: $1500/day |
All fees are subject to change without notice. Canadian 5% GST applies. Travel expenses outside of the Greater Toronto Area are billed at cost. All amounts are in Canadian dollars. For conversion to US dollars.
Read
what clients have to say about my service or read about my work in the National Post.
Should
you incur costs to resolve the dispute?
Conflict always has hidden costs. Disputes
distract those involved and impact their productivity and
day to day lives. You may observe any one or more of the
following:
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Employee turnover |
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Reduction of sales |
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Rumours in the marketplace |
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Personal stress |
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Breakdown in trust and communication |
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Drop in customer satisfaction |
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