Elizabeth L. Allen and Donald D.
Affordable Justice tells you how to keep your personal and business disputes
out of court, and how to avoid large legal fees. It gives you practical advice
about how to use mediation to settle conflicts of all kinds. You will benefit
from examples that show you how real mediations worked out. All of the information
that you need is contained in brief chapters, which deal with specific subjects,
so that you can easily take what you can use and leave the rest.
William Ury, co-author of Getting to
Yes, has written an even more important book, suitable for
professionals and clients alike. Going beyond negotiation
and mediation, Ury looks at peacemaking opportunities for individuals, organizations,
communities and nations. This book is a foundation for any mediator or
conflict resolution student and for lawyers, therapists, business managers and
The Promise of Mediation
Robert A. Baruch Bush, Joseph P. Folger
Tap the transformative potential of mediation and discover the full promise of
the mediation process. In this insightful work, the authors present an alternative
theoretical framework that affords a deeper understanding of conflict and mediation
-- one based on respect for personal strength and compassion for others.
Change Handbook, Peggy
Holman, Tom Devane
Describes change methods that are based on two powerful foundation assumptions:
high involvement and a systemic approach to improvement. These methods are designed
to help you initiate sustainable improvements in your organization or community.
Jennifer E. Beer with Eileen Steif
Mediation is a respected and effective
alternative to courtroom litigation. The Mediator's Handbook
is an invaluable resource for people working in corporations,
government agencies, community organizations, schools, or any other situation
where there is a need to build bridges between diverse perspectives. The Mediator's
Handbook is a "how-to" guide walking the
reader through the steps to an effective mediation. The Mediator's Handbook can
assist in conflict resolution for anyone working in corporations, government
agencies, community organizations, schools, or neighbor-hoods where there is
a need to build bridges and compromises between diverse perspectives and conflicting
Skilled Facilitator: Practical Wisdom for Developing Effective
Roger M. Schwarz
This book is a classic work for consultants, facilitators, managers, leaders,
trainers, and coaches--anyone whose role is to guide groups toward realizing
their creative and problem-solving potential. Revised edition
provides the essential materials for facilitators and includes simple but effective
ground rules for group interaction. Filled with illustrative examples, the book
contains proven techniques for starting meetings on the right foot and ending
them positively and decisively. Also offers practical
methods for handling emotions when they arise in a group and offers a diagnostic
approach for identifying and solving problems that can undermine the group process.
Planning for New & Emerging Businesses
L. Fry, Charles R. Stoner, Laurence G. Weinzimmer
This book gives owners of new
and/or emerging businesses extensive knowledge of
the steps of strategic planning. They learn how to
assess the external environment, how to address competitive
forces, how to identify internal strengths and weaknesses,
and how to and develop a strategic thrust for their
Logic of Failure - why things go wrong and what we can
do to make them right
This book systematically
and logically diagnoses the process of why we fail.
dörner begins in the Introduction by providing
snippets of computer situations and how two individuals
fail to resolve problems. He then continues by presenting
psychological reasons in blunt terms why they failed.
He establishes the path to failure in rather stark
and almost fatalistic terms. It is as if we are all
doomed to fail, unless we heed the correct procedure
to problem solving, which is the subject of his book.
to Think, Nancy
The power of effective listening
is recognized as the essential tool of good management.
Showing that a thinking environment can have a powerful
impact on the working life, this book seeks to illustrate
how hostility and entrenched views can be removed
and innovative ideas put into practice.
Icarus Factor: The Rise and Fall of Edgar Bronfman Jr.
In this unauthorized biography, Rod McQueen tells
the gripping story of an empire's demise.
Art of War for Executives, Donald
A comprehensive interpretation
of Sun Tzu's The Art of War combines the original
classic's advice on leadership, strategy, organization,
competition, and cooperation with the ideas of contemporary
Art of Systems Thinking: Essential Skills for Creativity
and Problem Solving
When Giants Stumble; Classic Business Blunders and How to
Avoid Them, Robert
O'Connor & Ian McDermott
The mysteries of systems thinking
unlocked with practical suggestions, exercises, and tips.
A noted business historian
presents captivating profiles of corporate blunders,
with illuminating insights into the misguided motives
that make promising concepts fail and industry giants
E.J. Korvette, RCA, Drexel Burnham Lambert, Pabst,
Schwinn. Once industry leaders, these companies all
suffered devastating--and, in some cases, fatal--setbacks
because of one pivotal mistake. A fascinating look
at fifteen glaring and enlightening product flops
and management foibles. Rather than call attention
to corporate greed or foolishness, the author reveals
surprisingly sound reasoning behind some of the worst
moves in modern business history.
Smart People Do Dumb Things, Mortimer
Fenberg, John J. Tarrant
Culled from business headlines
and corporate files, this examination of the ultimate
in boardroom breakdown describes, in entertaining
anecdotes, the mega-mistakes made by highly regarded
leaders in business and public life.
From the Future; Competitive Foresight Scenarios, Liam
Fahey & Robert M. Randall
Reveals how innovative organizations
harness imagination and strategic management techniques
to create scenarios that simulate future opportunities
and threats. Shows how scenario learning readies
companies for industry and market evolutions and
customers' new needs.
Barry Fisher, Patrick Benaroche
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