In order to maintain the confidentiality of all parties involved in my mediation services, full names and company names have been removed from the testimonials.
"works quickly – he lives and breathes his clients' conflict for the few short days it takes to resolve it"
Michael Marmur is a brilliant mediator; he has helped family business owners, partners in professional firms and other business leaders resolve destructive conflict, even when resentments were longstanding and/or painfully bitter. Michael works quickly – he lives and breathes his clients' conflict for the few short days it takes to resolve it – darting in and out with scheduled meetings, helpful emails and telephone conversations that gradually and inevitably open people's minds and give them the insights and the grace to see things from the other's perspective. As a result Michael is always able to effect change. It may not be exactly the result a party wished for at the outset, but it is always the best result obtainable so all parties can move on with confidence they have done the right thing, and the best thing for their mental, physical and financial health. How does Michael work these miracles? Well, Michael and I serve the same clients; I've carefully observed him in action and I can tell you he has a natural gift. Resolving conflict while keeping relationships, (and businesses) intact is Michael's inner genius. As a lawyer, I've seen many many many top dispute resolution experts at work. But none can hold a candle to Michael.”Kate E., Managing Director
very hostile and polarized partnership"
partners and I selected Michael Marmur to work with our
company because his credentials and pre-hiring interview
strongly suggested that he was our man. During the process
I went through, Michael's patience, listening and questioning
techniques made me feel at ease and open up more than
I expected. As a result, Michael was able to bring a very
hostile and polarized partnership to an amicable conclusion.
I would recommend Michael to others, because I feel that
if he was able to help us, then he can be of great assistance
to many others in seemingly hopeless situations. Wolf
between my partner and I...."
I first met Michael during what appeared to be a human resource crisis. Michael came into
our firm to work with the employees and get the company back on track. During his time with the employees he soon realized
there was not a human resource crisis at all; it turned out that the employees were dissatisfied due to tension between
my partner and I; we had no idea.
We soon asked Michael to focus his efforts on this issue and help resolve the
problems. We found that he has a unique talent in dispute resolution and was
able to identify the major issues and help us understand all of the
consequences of the decisions we needed to make. Michael
has the ability to make you stop and think about the outcomes of your actions.
I find most people don't take enough time to really think through all of the
consequences of all of their decisions. He made me look at what I was doing
and where I was going - he then guided me to the best answer.
I would highly recommend Michael to help in any dispute resolution situation.
Patrick B., Vice President, Sales
the management level"
Our organization was struggling with clarity of communication and division of
responsibility at the management level. In spite of and maybe because of the
close friendships of the individuals involved an objective solution could not
be arrived at. Michael was called in to facilitate a conversation between the
individuals. He spent a significant amount of time gathering background information
from individuals prior to sitting down to facilitate a productive conversation
which helped to catalyze a shift. Michael provides the rare gift of giving people
the experience of being listened to. He brings an empathy to the situation which,
when coupled with his objectivity and gut-level intuition, enables him to deliver
options, choices and clarity to the teams he works with.
Vice President of Scientific Development and Marketing
"make life easier
for many stressed executives"
When we wanted to "do something" about a computer-related
situation there was a need to assure our Board that we
did not require "their outside advice". Our "outside" Chartered
Accountant suggested Michael. As a believer in going to experts, I readily
agreed to recommend that approach to the Board. Michael's style of rational
assessment and analytical attention to everyone's agenda
proved valuable and helped us move forward on a solution
everyone bought into, and claimed "as their own".
More professionals, like Michael, would make life easier
for many stressed executives. , Vince
G., Executive Director
client and I weren't seeing eye to eye"
My problem arose in the midst of a proposal I was making
for a very desirable job. The potential client and I weren't
seeing eye to eye about the structure of the job itself or
the payment structure.
I was about to walk away, but fortunately it occurred to me to talk it over with
Michael instead. It didn't take him long to figure out the problem. His analysis
was thoughtful and the approach he suggested was astute - in fact it saved the
Now that we're over the initial hump, my client and I are enjoying a constructive
and amicable work relationship.
Thank you Michael! Andrea P., President
provided a forum to vent thoughts, ideas and feelings which
if he had not been involved would not otherwise have presented
itself. The outcome was very good and ultimately things
are working out, even though I am cautiously optimistic.
I found Michael to be thought-provoking in a non-threatening
way. He provided a nurturing environment and was able to
help me in my thinking without leading me to conclusions.
Personally, I found the process very worthwhile. Regardless
of where we end up in the long term, things are much better
one of my key assumptions"
you for your help with an important but difficult issue.
I am grateful that I had the good sense to call you to
help me get to the heart of the difficulty. By questioning
one of my key assumptions, you unraveled the entire mess
and helped me find an entirely new approach to what I wanted
to do. The new approach is far better than any of the scenarios
that I had previously considered, and basically let me “have
my cake and eat it too”.
I have always heard positive reports from my clients who
have used your services, it was interesting to experience
the power of “Consequential Analysis” directly.
In many ways, it was like magic! I know that the answer
is not always what we want to hear, but in this case it
was better than I ever hoped. Your ability to get to the
heart of the matter quickly was extremely useful. You
used questions to get me to reconsider certain issues – I
never felt threatened, intimidated, or stupid for not
being able to see what you saw so quickly. You saved me
a lot of money and potentially wasted time and energy.
an exceptional job in understanding our differing needs
and built a consensus in an environment where the company
was being pulled into different directions. I'll not soon
forget what you have done for us. Joe
"ability to understand people, their strengths and weaknesses, and then create win-win situations is a rare gift"
I have known Michael for at least 15 years, through several of his career manifestations, as an executive recruiter, a consultant and a mediator. In whatever role Michael undertook, he demonstrated an extremely valuable talent for assessing people and then used that judgement and knowledge to bring people together. The ability to understand people, their strengths and weaknesses, and then create win-win situations is a rare gift, and I have relied on his assessment skills a number of times. He has always proven to be professional, high-energy, hard-working and a pleasure to work with. I regard Michael as someone on whom I can always rely and whose counsel I will continue to seek.” David H., CEO & Principal
in getting one of our projects back on track"
am pleased to inform you that Michael Marmur was instrumental
in getting one of our projects back on track. In the
end all parties involved understood that a communication
misunderstanding had occurred and could be resolved. I
found Michael to be very professional and helpful in this
situation. Leslie W., CEO